FAQ

Answer

We have a wide range of fabulous products to choose from.

Tip 1: If you're looking for a specific product, use the keyword search box located at the top of the site. Simply type what you are looking for, and prepare to be amazed!

Tip 2: If you want to explore a category of products, use the Shop Categories in the upper menu, and navigate through your favorite categories where we'll feature the best products in each.

Answer

Please read carefully before placing your order:

• All sales are final.
  
  

• We do not accept returns, exchanges, or offer refunds once the product is purchased and delivered.
  
  

• Exceptions are made only in the rare case of damaged, defective, or wrong product shipped. In such cases:
  
  

• You must contact us within 48 hours of delivery.
  
  

• You must provide clear photos of the product and packaging.
  
  

• After review, we may offer a replacement at our discretion.
  

Answer

At Wellness and Beyond, we believe in fast, reliable, and hassle-free delivery. That’s why we ship all orders within 24 hours and offer free shipping across India.

Processing & Dispatch

• Orders are dispatched within 24 hours of payment confirmation.
  
  

• Orders placed on weekends or public holidays are dispatched on the next working day.
  

  
  Delivery Timeline

• Standard delivery takes 3–7 business days, depending on your location.
  
  

• Remote or rural areas may take longer.
  

  
  Order Tracking

• Once your order is shipped, you will receive a tracking ID via email/SMS to follow your shipment in real time.

  
  Delays

• While we strive to deliver on time, courier delays, strikes, or natural events may occasionally impact delivery timelines.
  

  
  Damaged or Missing Items

• If your package arrives damaged or incomplete, please contact us at ads.wollsmilabs@gmail.com within 48 hours of delivery for quick resolution.
  

  
  Contact

  
  For shipping-related assistance, reach out to us at:

  
  Email: ads.wollsmilabs@gmail.com  

  
  Phone: +91 9877743783

Answer

By placing an order through our website, you agree to the following terms:

1. Product Information:
   All product details, descriptions, and prices are subject to change without prior notice. We strive for accuracy but do not guarantee that product descriptions or other content is error-free.
   
   

2. Order Acceptance:
   We reserve the right to accept or reject any order at our discretion. Your order is only confirmed upon dispatch.
   
   

3. Pricing:
   All prices are listed in INR (or applicable currency) and are inclusive of applicable taxes unless stated otherwise.
   
   

4. Usage Disclaimer:
   All products are to be used as per the instructions provided. We are not responsible for misuse or adverse effects due to individual allergies or incorrect application.
   
   

Intellectual Property:
All content on this website including images, logos, branding, and descriptions are the property of our brand and may not be used or reproduced without written permission.

Answer

• We do not accept returns, exchanges, or offer refunds once the product is purchased and delivered.

  Exceptions are made only in the rare case of damaged, defective, or wrong product shipped. In such cases:

  You must contact us within 48 hours of delivery

  You must provide clear photos of the product and packaging.

Answer

For shipping-related assistance, reach out to us at:

Email: ads.wollsmilabs@gmail.com  

Phone: +91 9877743783